What We Collect and Why We Hold It
When you open an account, we collect the information needed to verify your identity and process payments — your name, contact details, and wallet identifiers for bKash, Nagad, or Rocket. Device data such as your browser type, IP address, and session timestamps are logged automatically each
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time you connect. We use this data to run your account, process deposits and withdrawals, detect unusual activity, and meet any reporting obligations that apply under local law. We do not sell your personal data to third parties. Retention periods depend on the type of data:
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active account data is held while your account remains open; transaction records tied to bKash, Nagad, or Rocket payments are kept for as long as required by applicable financial regulations. If you close your account, we will delete or anonymise personal data that no longer needs
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to be retained. Availability of this service depends on your local law and eligible regions — if local rules restrict your access, those rules take precedence over anything stated here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.